Features · Protect revenue
Know when enquiries stop arriving.
A page can load while the form on it no longer works. Operanse learns how many submissions each form you choose usually receives at each hour, and tells you when they stop arriving.
On Monitor and Insight
a morning of enquiries that never arrived
A quiet inbox looks like a quiet day
A plugin update breaks the form in the browser. Nothing reaches WordPress, so nothing errors: no failed entry, no log line, no alert from an uptime check. The page is up and the enquiries have simply stopped.
- A morning with no enquiries on a site that usually gets several an hour.
- A captcha change quietly turning genuine visitors away.
- Entries arriving while the notification email to your team fails.
What you can see
Each form against its own normal
Every submission is counted, never sampled, per form, with the page it sits on. A busy form and a quiet one each get their own normal for each hour of the week, so “none since 09:10” means something only where it should.
| form | usual this hour | received | status |
|---|---|---|---|
| Quote request (Get a quote) | 6–11 | 0 since 09:10 | stopped |
| Contact (Contact us) | 2–5 | 4 | normal |
| Newsletter (footer) | 0–3 | 1 | normal |
Rejections are counted apart
Spam, failed validation and captcha rejections are not failures of the form: they are the form doing its job. They are counted separately and never treated as proof of breakage, but a surge stays visible, in case genuine visitors are being turned away.
- submitted
- 58
- rejected: validation
- 9
- rejected: spam or captcha
- 23
- counted as failures
- 0
Stopped, or arriving with the mail failing
Form notifications go out through the site’s mailer, and email monitoring watches that separately. So “submissions stopped” and “submissions arriving, notifications refused” are two different alerts, with two different fixes.
Submissions stopped
0 since 09:10, usual 6–11 an hour. Look at the form and the page.
Mail refused
Submissions normal; 14 of 14 emails the site handed to its mailer were refused. Look at the mail settings.
An alert with the form, the page and what changed
Example. Names, times and figures are illustrative.
- page
- Get a quote
- observed
- no submissions since 09:10
- usual
- 6–11 an hour on a Tuesday morning
- changed before it
- 08:52 · a plugin updated, administrator
A change just before is a place to start, not proof of the cause. A drop can also mean fewer visitors, so an alert is a reason to check the form, not a verdict.
Coverage and limits
What it covers
- Forms. Submissions and failures for each Gravity Forms, WPForms and Contact Form 7 form. Spam, validation and captcha rejections are counted apart, never as failures.Monitor
- Your own forms. A custom form reports its submissions through a WordPress action and gets its own normal.Monitor
- Form plugins. Gravity Forms, WPForms and Contact Form 7 are observed as they are. A custom form reports through a WordPress action and joins the same pipeline.
- You choose. Forms are found automatically and the important-looking ones proposed; nothing is monitored until you confirm it.
Limits
- It watches real submissions. It never fills in or test-submits a form.
- Detection time depends on volume: a form with several submissions an hour gives evidence within hours, one with a few a week takes much longer.
- A normal needs about 48 hours of history for a daily pattern and two weeks for a weekly one.
- It never records field values, entries or who submitted. It does not repair forms or resend notifications.
Start using it
- Install the plugin from wordpress.org. It is read-only: it cannot change the site.
- Pair the site with the token from your dashboard. Setup, step by step
- Confirm your forms. The dashboard lists the forms it found; tick the ones to monitor and which are critical.
Monitor On Monitor and Insight. Compare plans
Questions
Does it read form entries?
No. It records the plugin, the form’s number, the page it sits on and counts of submissions and rejections, never what anyone typed.
How quickly will it notice a broken form?
It depends on how busy the form is. Operanse waits for enough expected submissions to be missing before it calls a silence unusual, so a busy form is judged in hours and a quiet one later.
Why not just send a test submission every hour?
A synthetic test checks one path from one place and fills your inbox with fake leads. Operanse watches the submissions real visitors make instead; it does not submit anything.
Which plan includes it?
Monitor and Insight. The free Watch plan does not monitor forms.