Sub-processors
Last updated: [launch date]
JES WEB PTY LTD uses the third-party providers below ("sub-processors") to help deliver Operanse (the "Service"). We require sub-processors to protect personal information consistently with our Privacy Policy. Locations and vendors may change; we will keep this page current.
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| DigitalOcean | Application hosting, managed PostgreSQL database and Redis | Account data, site inventory, site telemetry, log data | United States (New York) |
| Stripe | Subscription billing and payments | Billing details, payment metadata | United States |
| Mailgun (Sinch) | Transactional email (alerts, invitations, account mail) | Name, email address, alert contents | United States |
| Anthropic | AI review of incidents (Insight plan only) and opt-in code analysis | Redacted operational evidence about an incident; redacted code excerpts where you opt in. Never shopper personal information. | United States |
We do not share your customers' personal information with any sub-processor, because the agent never collects it.
Changes and notice
We may add or replace sub-processors as the Service evolves. Where required by an applicable data processing agreement, we will provide notice of changes. For questions, contact privacy@operanse.com.